Privacy policy

Our website is http://europackwine.fr.

When you visit our website europackwine.fr, cookies are placed on your computer, cell phone or tablet to speed up site loading, identify you and access your account.
More precisely, if we take the definition word for word, they are : "Small files deposited on the hard disk without the Internet user's knowledge, when certain websites are consulted, and which store information with a view to a later connection".

These cookies are required to enable you to visit our website or use certain parts of it.
They allow you to :

•  navigate between the various sections of the website
•  fill in forms
•  securely verify your identity before granting access to your personal information when a personal account has been created.

If you refuse these cookies, the operation of certain sections of the website will be altered or stopped.

You can see from our website url that all pages are HTTPS. This means that your data is encrypted on all pages of the site, not just during payment.

The site also benefits from SSL data encryption.

The servers are hosted by OVH, which guarantees the security of Europackwine's servers.

The information collected in the context of an online sale is necessary to process your delivery.

This information is solely intended for Europackwine.fr, the data controller, for the purposes of managing your order and sending your products.

In accordance with the European Data Protection Act, you have the right to access, modify, rectify and delete your personal data. If you wish to modify this data, simply log on to your customer area and you can change your delivery and billing details. If you wish to delete your account, please write to us at approdiffusion@hotmail.fr by enclosing a photo of your identity card. The first and last names on the ID card must match those on the account you wish to delete. To make this request, you must write to us using the e-mail address of your customer account. We will then ask you to fill in an account deletion request form.

Data is kept indefinitely. It will be deleted whenever you make changes to your account, or if you request its deletion.
Europackwine reserves the right to delete an account if it has been inactive for too long.
Europackwine does not store payment details, which are processed by Paypal. Europackwine only keeps data relating to invoicing and the dispatch of your orders.
Your different orders are saved in your customer area.